Privacy Policy

1. Introduction

Mikasiwallet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our hardware devices or visit our website.

2. Information We Collect

Information You Provide

• Purchase Information: Name, shipping address, email address, and phone number when you order our hardware devices
• Payment Information: Processed securely through third-party payment processors (we do not store credit card details)
• Account Information: Email and password if you create an account on our website
• Support Communications: Information you provide when contacting our support team

Information We Do NOT Collect

• Your cryptocurrency private keys (these never leave your device)
• Your cryptocurrency addresses or balances
• Your transaction history
• Any information about your cryptocurrency holdings

3. How We Use Your Information

We use the information we collect solely for:

• Processing and shipping your hardware device orders
• Providing customer support for hardware-related inquiries
• Sending order confirmations and shipping updates
• Improving our hardware products and website
• Complying with legal obligations
• Preventing fraud and ensuring security of our services

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Shipping Partners: To deliver your hardware device
• Payment Processors: To process your payment securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• Secure data storage with encryption at rest
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• PCI DSS compliance for payment processing

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies Policy

Our website uses cookies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Contact Information

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.